- Property fraud and identity theft
- The cyber threat in its various guises: identifying the weak links in your firm, deploying essential strategies
- Client care: best practice and common pitfalls
- High risk practice areas
- Negligence claims: what and when should you notify? How?
- Complaints: making complaints handling a positive experience for you and your clients
- Technology: managing the risks
- File reviews: tips, techniques and best practice
- Disaster risk and business continuity issues
- Lexcel: the pros and cons